Posts Tagged ‘TFI Services’

TFI post-Reboot: The Family Aid Fund (FAF)

First published May 2010
Abridged July 2012

The Family Aid Fund (FAF) is a program that has been very successful over the last 15 years that it has been in place.
Since its beginnings in May 1995, thousands of Family members have directly benefited in some way, through receiving pioneer gifts, baby bonuses, passed-on (bereavement) gifts, HER funds, home loans, emergency medical aid, or other emergency assistance.

The FAF program will continue as a mechanism for providing assistance to Family members in emergency situations. With the changes in membership requirements and eliminating the membership levels, there are some adjustments to the FAF program so that it dovetails with the new TFI structure.

The FAF is a voluntary program, meaning that members are not be required to contribute financially to the FAF. The FAF will be available to all TFI members who wish to participate in this program. TFI members who participate in the FAF program by contributing monthly will be eligible to request FAF assistance in emergency situations.

This document will outline the new FAF structure and policies.

The purpose of the FAF

The FAF is not an insurance policy, social security program, or pension fund.  The FAF is an emergency aid fund. FAF participants are eligible to apply for a grant when faced with an emergency (medical or other qualifying emergencies) that they are unable to cover through other means.

The circumstances under which participating members can apply for grants are the following:
•    Medical emergencies
•    Mission-work-related emergencies*
•    Baby born (€200, “baby bonus”)**
•    Bereavement (€1,700, “passed-on gift”)***

* Mission-work emergencies are emergency situations where members experience hardship from events such as war, political/civil unrest in their country of service, natural catastrophes, or severe persecution, and require emergency assistance, whether to evacuate their field or to cope with the hardship, etc.
** While not an emergency, it’s a blessing for participating parents having a baby to receive a small grant to cover some of the extra expenses of having a baby. This particular grant will continue. This is a single grant per child born.
*** This is a grant given to help cover funeral and related costs when someone passes on.

We’re discontinuing the following grants, which used to be part of the FAF:
•    “Tool fund” gifts.
•    “Pioneer gifts.”

Eligibility and procedures

Members can choose to participate in the FAF in one of two ways:
•    If tithing, they have the option of either donating 1% of their income (or of the combined income of the participating adults, in the case of a family or a communal home that sends in their combined tithe), or giving a minimum monthly donation of €15/month per participating member 16 and up.
•    If giving a monthly contribution (rather than tithing), they can give a minimum monthly amount of €15/month per participating member (16 and up).

* Whether 1% or a fixed amount, a member’s contribution to the FAF is separate from and in addition to their tithe or monthly membership contribution.

•    Because contributing 1% (contrasting with contributing €15/month) is generally the less expensive option, particularly for those with lower incomes, this option is only available to members who are tithing, as a benefit to members who are tithing.
•    Requests for assistance from the FAF must fall within the purpose of the FAF, as described below, in order to be granted. All requests are subject to approval.

FAF loans

Another useful function of the FAF has been to offer short-term interest-free loans* to members (*formerly known as “home loans”).

Hundreds of Family homes have benefited from these loans. On average, about 100 loans have been made per year (since 1995 till 2010). This service will continue to be available after the Reboot to members participating in the FAF program.

•    As with FAF grants, FAF loans are only available to FAF participants.
In a situation where a number of members are living together, and some are FAF participants and others are not, those who are FAF participants would be able to take out the loan, which may benefit others living with them, even if the others aren’t FAF participants. The responsibility to repay the loan rests on the FAF participants, as they’re the ones requesting and receiving the loan.

•    Rather than a home taking out a loan and being responsible to pay it back, the loan would be granted to an individual, or a group of individuals, who would be responsible for the repayment for an equal portion of the loan.

If someone moves from the home and starts reporting on their own, that person would be assigned their remaining portion of the loan, which they would be responsible to repay personally (unless the remaining members of the home agree to assume the departing member’s portion of the loan).

If the home splits up before the loan is repaid in full, the individual members would be responsible for their share of the outstanding portions of the loan.

•    The repayment period for FAF loans will remain 10 months, interest-free. Loans must be repaid at the rate of 10% of the loan a month, for 10 months.

•    FAF loans are a binding financial obligation between the FAF and FAF recipients, and must be repaid, even if those who take the loan discontinue their TFI membership. Failure to repay a FAF loan, in the absence of an agreement reached with the FAF administration desk, may result in loss of FAF privileges, temporarily or permanently.

Members taking out a FAF loan will need to fill out the appropriate FAF loan form and sign a contract of agreement to repay the loan.


For many years, some of the available FAF finances were held by FD homes, via the Home Emergency Reserve (HER) program. This gave homes immediate access to funds in cases of emergency or when their FAF request was granted.

Since we’re now expanding the FAF program to be available to all members (not just those in communal homes), it’s not logistically possible for each home or member to keep part of the FAF with them. (Note: In 2010 the HERs were collected in order to ensure that the FAF would remain able to provide assistance to needy members despite increased personnel movement and fluctuation among homes.)

At the same time, there needs to be a mechanism whereby members can quickly receive their grant in the case of an emergency that they have requested FAF help with. In some countries this isn’t a problem, as money can be wired or transferred within 24 hours. But there are other countries where money transfers are difficult or slow.

We’ll be establishing a mechanism to facilitate the speedy transfer of funds, in cases of emergency, to members participating in the FAF. This mechanism will vary from country to country.

It’s our prayer that the FAF will continue to be a blessing to TFI members worldwide.

Copyright © 2010 by The Family International

TFI post-Reboot: New Sites and Online Services

First published May 2010 / abridged July 2012

A number of new websites and online services have been or are being developed to meet the needs of the new post-Reboot Family. This document outlines the new online services and sites provided for members, including a brief description of the site or service (the ones that are being updated, modified, or newly launched.)

TFI Portal (
This all-in-one home page is the easiest way to stay on top of the many sites and services available to TFI members..

TFI Reporting (
The new reporting method for TFI members. Members may report individually or collectively (as a home or team) via this online system. (Please refer to “Reporting and Statistics” for details and information on the new reporting site.)

TFI Statistics (
Report and record witnessing stats (individually or collectively) via this site. See real-time statistical analyses of your, others’, and TFI’s overall witnessing achievements. (Please refer to “Reporting and Statistics” for details and information on the new stats site.)

TFI Governing Documents (
Read and search TFI’s Charter, mission statement, statement of faith, position papers, and other governing documents. This site is open to the public.

TFI Member Works (
TFI members can list their works on this site (see “TFI Member Works”), network with other Family members, update their TFI works facilitator on their progress, and share information and news.

TFI Publications (
An archive of TFI publications. TFI publications are in the process of being transferred to this site from the MO site, along with board publications and materials.

TFI Multimedia (
Browse, search, and download TFI audio and video productions.

Parenting (
An online resource center on a variety of topics related to parenting, health, and family. The information and articles featured on this site are a mixture of newly featured content and updated material from past TFI publications.

My Wonder Studio (
A site for children of all ages, dedicated to providing materials for children on the fundamentals of Christian faith and character-building principles from a Christian perspective. (This site is open to the public; the material can be shared with those you’re spiritually ministering to, and the URL can be given to them.)

Prayer (
Post prayer requests and answers to prayer.

Ads (
Post want ads, items for sale, fundraising appeals, advice, and other offers/requests/information.

Contact (
Find contact information (email addresses/PGP keys) for TFI structure positions, desks, sites and services.

Daily News (
A daily compilation of news clips from around the world.

Copyright © 2010 by The Family International

TFI post-Reboot – Structure and Services

first published May 2010
condensed version April 2012

Principles for Structure and Services
The mission. The services provided for TFI members, the projects and endeavors in which finances and resources are invested, and the role of leadership will all be looked at from the perspective of facilitating the mission, TFI’s core purpose.

Spiritual feeding. Providing spiritual feeding for members, members’ children, and those whom members are ministering to spiritually will be the other priority to which resources will be devoted.

Guiding principles. The structure, leadership, and materials will support various aspects of TFI’s guiding principles (core purpose, core beliefs, and core values).

Facilitation. Family structure will not be responsible to ensure that members apply TFI’s guiding principles or uphold  spiritual / lifestyle standards. The role of leadership or services will be to actively assist TFI members in carrying out their mission projects and goals.

Nationalization. TFI’s new model will give more attention to developing a national structure and leadership that provides facilitation, services, leadership, and materials tailored to the country from within the country.

The Charter
In the new TFI Charter (version 4) TFI membership responsibilities are much simpler than in the past. There is no comprehensive listing of rules for living or good Christian conduct. The main Charter body grants authority to several official supporting documents, which will also reflect any future developments in Family governance and structure.

The Boards
TFI as an organization will discontinue the previous board structure, and instead invest its resources in (1) facilitating the mission, and (2) providing spiritual feeding to the Family. Things that leadership and the board structure once aimed to provide, will now shift to being the responsibility of individuals.

Coach Program and Shepherding Desks
Since steering councils will not be mandated, the coach program  no longer fits with the future mode of TFI operation and together with the shepherding desks  will also be discontinued..

TFI Facilitators
TFI is establishing a new position, called TFI facilitators, whose role is to assist Family members in carrying out the mission within specific portfolios. They will not be responsible to mediate in disputes, nor to ensure that members uphold specific personal and lifestyle standards.

*    Facilitator portfolios
Church growth and community: Assist with the development of mission-related communities and community events and projects, coordination of retreats, and facilitation of members’ witnessing initiatives.

Works/administration: Facilitate the establishment of new TFI member works, assist existing works, and provide information on practical/business matters pertaining to works. Assist in large-scale mission/charitable projects. Manage TFI structure administration and business matters in the country/area.

Public affairs: Promote understanding of TFI and assist in building the Family’s public presence. Provide assistance to works and communities in their public relations and presentation. Provide a TFI public affairs desk to handle public, media, or official inquiries.

Member care: Facilitate the spiritual needs of members being met within TFI’s community of faith. Facilitate the care and feeding of new members. Assist with procedures governing membership infractions. Coordinate fellowships and inspirational events for members.

TFI may in time build in facilitation for faith-based and mission-related youth and children’s activities and needs as well.

National and Area Facilitation Councils
The facilitators within one country will form a national facilitation council (NFC) . Other countries will be grouped together into five larger areas  within a similar geographic and/or cultural zone. The facilitators within one area will form an area facilitation council (AFC). There will also be international facilitators, whose duties will be outlined in time.

Regional Shepherds
After February 2011, there will no longer be regional shepherds. The reboot changes in regard to the increased scope for self-determination, and leadership not monitoring or directing members in spiritual and lifestyle matters, go into effect immediately.

Regional Councils and Regional Desks
Come February 2011, the present regional structure will end altogether and the new setup with the facilitators will come into play.

Family products
The structure for the creation and distribution of Family/Aurora products is being reevaluated and revised, in keeping with the overall changes that the reboot is bringing into play.

Service Homes
There will no longer be a designation for service homes in the Charter. Those providing TFI services will not be expected to relinquish any aspects of self-determination, or to adhere to different  membership requirements .

If a member wants to visit or live in any country, no prior notification needs to be given to any official Family entity. If TFI members have changed locations, they can update their TFI member account with that information.

Mission-Activity Restricted Countries*
Starting a work in a mission-activity restricted country requires approval by the TFI works facilitator . The Charter no longer contains different lifestyle requirements for members living in such countries, nor expects them to relinquish any aspects of self-determination. There may be mission-based guidelines to abide by to avoid complications, because of the unusual circumstances in such countries.

International Spiritual Feeding Resources
*    Devotional material online
Devotional and inspirational content for Family adults, teens, and children will all be featured and made available online. TFI’s library of past publications will also be reorganized and updated.

*    Paper publications discontinued
As of June 2010 all new Family feeding material is online only.

*    Children’s site and online parenting resources
My Wonder Studio is a new site dedicated to online publishing of Christian and character-building materials for children of Family members, geared to ages 0–12. The site is also open to the public.
The new Parenting site is an information resource of updated materials on the subjects of parenting and child-rearing, education, health, exercise, marriage and relationships, pregnancy, and more.

*    World Services
WS materials and services will be realigned to provide resources and assistance in the mission, as well as spiritual feeding for members.

Copyright © 2010 by The Family International

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